Looking to the Future: Lessons from the USAID ASSIST Project in India

The USAID ASSIST Project started working in India in September 2013.  Initially, we supported staff in over 400 public healthcare facilities in 27 districts in six states to use quality improvement (QI) approaches to deliver better care to pregnant and delivering women and newborns.  This work went well; the staff in these facilities were able to reduce perinatal mortality by 15% over 18 months. During this time, we were fortunate to meet great partners from important organizations and institutions across India.

These institutions are now leading a growing movement to help more people apply QI methods to deliver care that prevents harm, improves outcomes, and meets the needs of the people receiving it.  For ASSIST/India’s final meeting on November 8th, Looking to the Future: Lessons from the USAID ASSIST Project, we provided a forum for these institutions to share what they have accomplished over the past two years and brainstorm how they can continue to move this work forward. During this meeting, participants engaged with each other and shared ideas over social media using the hashtag #ASSISTandBeyond.

Below we’ve shared materials from the meeting and information about our partners’ work in India. We invite you to explore these presentations and posters and to visit the sites created by our partners (listed in the "marketplace" section) to learn more about their work.

Panels and Presentations

Panel discussion – The experience of QI interventions in state public health systems

Panel discussion - Nursing leadership in improving the quality of care

Panel discussion - QI in the private sector

  • Panelists discussed their journey into QI and what about improvement attracted them to this methodology as a means to change the way operate their organizations (no presentations).

Marketplace of QI Resource Centers

In this marketplace, various domestic organizations that can continue to provide QI support to other hospitals and organizations in India shared the work they've done and their resources for support.

All India Institute of Medical Sciences (AIIMS)
AIIMS QI website: aiimsqi.org
This website shares QI resources and results from successful QI projects from the quality improvement (QI) team at All India Institute of Medical Sciences, New Delhi and other health care teams from South-east Asian Region (SEAR) member countries that they've engaged in improving knowledge and skills of QI methods. .


National Quality of Care Network (NQoCN)
Website: qoc.net.in


Dr. Ram Manohar Lohia Hospital, Delhi


State of Himachal Pradesh
Video: Quality Improvement Initiatives in the Government of India’s RMNCH+A Strategy: Lessons from Chamba, Himachal Pradesh


State of West Bengal


Point of Care Continuous Quality Improvement website: pocqi.org
This website is a collaborative learning platform for progressively building the capacity of health care teams and other stakeholders to use improvement methods to work towards ending preventable mortality among mothers, newborns and children; and as a repository of knowledge in quality improvement methods & experiences throughout Southeast Asia.



Photos from the event can be viewed or downloaded here.

Wednesday, November 8, 2017 - 09:00 to 17:00
New Delhi, India
USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project/URC
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