Webinar: Developing and disseminating knowledge products from improvement

Gathering and integrating what is learned about how to improve health and other services from the work of improvement teams is an important activity within quality improvement work, especially with an eye to how that learning can be applied at larger scale.  One way we package that learning is to create knowledge products that retain the insights developed by improvement teams and those who support them.

This webinar addressed what the USAID ASSIST Project is learning about how to most effectively develop and disseminate knowledge products from improvement activities.  Held on Sept. 2, 2015, the webinar featured speakers well-versed in the knowledge product development experiences of four USAID ASSIST country teams: 

Knowledge products webinar panelists
  • Bede Matituye, Quality Improvement Advisor, USAID ASSIST, Burundi
  • Stella Mwita, Senior Quality Improvement Advisor, USAID ASSIST, Tanzania
  • Mahtab Singh, Deputy State Improvement Coordinator for USAID ASSIST in Haryana State, India
  • Roselyn Were, Chief of Party, USAID ASSIST, Kenya

Lani Marquez, USAID ASSIST’s Director of Knowledge Management in the USA, served as the panel moderator. Following a short framing presentation (slides found in the attachments below), the panelists each addressed what their team had learned about two topics: 1) Deciding what to include in the knowledge product and how to gather that knowledge, and 2) How to effectively use such products.  Each spoke in relation to a specific product or set of products; these products may be found as attachments below.  Also discussed during the presentation were knowledge products from Uganda (VMMC quality improvement guide) and Malawi (case study on improving care for vulnerable children).

Speaker profiles:

Lani Marquez, MHS, Knowledge Management Director, USAID ASSIST Project, URC, USA (Moderator): Lani leads the knowledge management and communications team for the USAID ASSIST Project. A health management and evaluation specialist, she has worked over 30 years in public health programs, with a focus on strengthening the performance of facility-based and community-based health workers in low- and middle-income countries through improvement methods.  Her current work applies knowledge management techniques to strengthen the efficiency and impact of health care improvement.

Bède Matituye, MD, Quality Improvement Advisor, USAID ASSIST Project, URC, Burundi (Panelist): Bède Matituye is a Burundian physician with over 12 years of experience in the management, coordination and implementation HIV services, including PMTCT, ART, TB, management of opportunistic infections, sexually transmitted diseases, and HIV counseling. Currently, Bède supports quality improvement teams and district/provincial coaches to improve PMTCT services in eight provinces.  He spearheaded the development of the phase one change package and has experience in conducting harvest meetings, documentation, identification and testing change ideas, development of change packages and the best practices. He is now supporting the application of the phase 1 change package in an additional 309 sites. Before joining URC, Bède worked as a Program Officer with FHI 360.

Mahtab Singh, MBA (Health Care Services), MBBS, Deputy State Improvement Coordinator Haryana, USAID ASSIST Project, URC, India (Panelist): Mahtab provides technical support at the district and state level on improvement science and on-site coaching to facility-level improvement teams and coordinators at the district level.  For the past year, he has been involved in helping USAID ASSIST teams in all six states we are working with in India to compile the change ideas, logic for each change, and how the change was implemented in each state.  He then led the effort to synthesize these experiences in the form of four thematic change packages on antenatal, intranatal, postnatal, and newborn care. Mahtab started his public health work experience with the Government of Haryana State as a medical officer at a community health center. He also worked with WHO as Surveillance Medical Officer in the immunization program.

Stella Kasindi Mwita, MD, MPH, Senior Quality Improvement Advisor, USAID ASSIST Project, URC, Tanzania (Panelist): Stella supports the Partnership for HIV-Free Survival (PHFS) activities in Tanzania as well as research, monitoring and evaluation activities for USAID ASSIST to study and evaluate quality improvement activities for improved implementation, scale-up, sustainability, and institutionalization within national systems. She also works on knowledge management for system improvements. Prior to her work with URC, Stella served in various organizations in Tanzania, including WHO, Clinton Foundation, ICAP, and the Ministry of Health and Social Welfare.

Roselyn Were, MA, Chief of Party, USAID ASSIST Project, URC, Kenya (Panelist): Roselyn is a social scientist with 19 years’ experience in social development and project management in Kenya.  She has worked for the past 10 years with HIV programs focused on orphans and vulnerable children (OVC), child protection, and community health.  Roselyn has supported the USAID ASSIST Kenya team in knowledge management and has been instrumental in conducting harvest meetings, documentation of improvement experiences, and development of change packages and best practice documents for OVC services.  Roselyn holds a Master’s degree in Sociology from the University of Nairobi and Bachelor’s degree in Anthropology from Moi University. 

Wednesday, September 2, 2015 - 08:00 to 10:00
USAID Applying Science to Strengthen and Improve Systems Project/URC
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