Case Study

Improving the Lives of Vulnerable Children in Kenya: Experiences from implementing quality service standards

This document is a compilation of case studies that are aimed at those implementing programmes for orphaned and vulnerable children highlights the impact of implementing the Minimum Service Standards on the lives and wellbeing of...

Retention in Care of HIV-exposed Mother-baby Pairs in Kenya

With support from the American people and the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR), Vipingo Health Centre in Kilifi County, Kenya improved retention of mother-baby pairs from 14% to 57% between April and August 2013,...

A community-led approach to improve early childhood development (ECD) and nutrition in Blantyre District, Malawi using quality improvement methods

With support from the United States Agency for International Development, a community in the Blantyre District of Malawi managed to increase the number of children aged 3-6 years old attending community based childcare centers (CBCCs) from...

Strengthening the Health Workforce in Tanzania

Since 2008, the USAID Health Care Improvement Project (HCI) has supported the Ministry of Health and Social Welfare (MOHSW) and implementing partners in Tanzania to apply modern quality improvement (QI) methods to build the capacity of...

The Spread of ProCONE: A Case Study in Guatemala

Between March 2007 and September 2008, the USAID-funded Calidad en Salud Project, implemented by University Research Co. LLC (URC) carried out an initiative to improve the quality of essential obstetric and newborn care services (...

Cultural Sensitivity Builds Confidence in Maternal and Neonatal Health Services in Huehuetenango, Guatemala

This short report describes how the USAID Health Care Improvement (HCI) project provided training to physicians on cultural sensitivity in birthing services in Guatemala, which resulted in increased patient satisfaction. In 2009, HCI and...

Applying the Science of Improvement to Achieving Quality Care for Vulnerable Children in Ethiopia

Lessons learned from programs serving orphans and vulnerable children (OVC) affected by HIV/AIDS have revealed the need to improve quality in OVC services and to strengthen harmonization across partners around the questions: How can our...

Intensified TB case finding in Swaziland

The increasing number of cases of TB associated with HIV infection in Swaziland has greatly increased the demands on TB and HIV treatment programs. Swaziland has an estimated TB incidence of 1,155 cases per 100,000 population per year (...

Decentralization of HIV Care in St. Petersburg, Russia

To improve access to care and outcomes, the USAID-funded Quality Assurance Project (QAP) and Health Care Improvement Project (HCI) have worked since 2004 in a pilot district (Krasnogvardeisky) of St. Petersburg to develop and then scale up...

Niger: Quality Improvement for Maternal-Newborn Health Services

On average a Nigerien woman faces a 1 in 7 risk of dying from pregnancy complications over the course of her lifetime, one of the highest maternal mortality risks in the world. Post-partum hemorrhage (PPH) is the leading cause of maternal...

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