Short Report

Child Status Index

The Child Status Index (with its accompanying Child Status Record) is a tool that can be helpful in assessing and tracking priority services a vulnerable child needs. Equally useful for initial assessment and follow-up monitoring, the tool...

Measuring Employee Engagement

The scarce and ill-prepared health workforce has become one of the major global challenges in health care. Qualified health care workers are in short supply and demand is high. Because they work for low wages and in harsh conditions, these...

Organizing Work Better

Increasingly, family planning and other health care organizations in developing countries must do more with the same or reduced resources. To cope, organizations can make simple changes in the way work is organized—changes that can help...

Importance of job aids in health and quality assurance

Introduction to the development and use of job aids in health services. A presentation from the Job Aids Symposium .

Client job aids to reduce antimicrobial resistance in Niger and use of an obstetric care management map in Uganda

The development and effectiveness of job aids to improve caretaker compliance with antibiotic regimens for the treatment of pneumonia in children and the development and effectiveness of a case management map in Uganda. A presentation from...

Clean Delivery Kit: A job aid

Delivery kits are prepackaged, single use, disposable kits that contain essential items for conducting a clean delivery. A presentation from the Job Aids Symposium .

Technical Advisory Group provides guidance to USAID in health care improvement

This short report summarizes the comments and recommendations made by the members of the HCI Technical Advisory Group at their meeting held May 18, 2009 at USAID. The meeting addresses five topic areas critical to fulfillment of the HCI...

A framework for institutionalizing quality assurance

Objective. To develop a framework to support the institutionalization of quality assurance (QA). Design. The framework for institutionalizing QA consists of a model of eight essential elements and a ‘roadmap’ for the process of...

Improving maternal and newborn care counseling in Benin: Operations research on use of job aids and task shifting

The impact of counseling and the quality of services provided by both skilled and unskilled health care workers within government facilities in Zou/Collines, Benin was assessed both prior to and following the intervention trial. At both...

USAID's Global Resource for Improving Health Care: Current Activities of the USAID Health Care Improvement Project

The USAID Health Care Improvement Project (HCI) is a six-year Indefinite Quantity Contract issued in September 2007 by the United States Agency for International Development (USAID) to University Research Co., LLC (URC). The goal of the...

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