Training Materials

Training of QA Trainers

This course in training skills was designed to help health workers (e.g., physicians, nurses, midwives, administrators, information officers, clinical assistants) become more effective QA trainers. Training emphasizes doing, not just...

Coaching and Team Building

This course is designed for quality assurance coach candidates who have a working knowledge of QA concepts. It can be paired with technical content training in a specific QA method, such as indicator development, quality improvement,...

Monitoring the Quality of Primary Care

This course was designed to help mid-level health managers develop skills in monitoring quality of care in an ambulatory healthcare setting. Building on standards already in use, the course guided participants through the steps of...

Quality Improvement in Health Care

This four-day course was designed for service providers or managers who are new to quality assurance. If possible, an entire facility team attended together. Participants learned how to identify opportunities for improvement and plan a...

Quality-oriented health sector reform training module: participant manual.

At the end of this session, you will be able to: Define health sector reform as used in this course; Identify four components of healthcare within which health sector reforms are commonly grouped; Describe at least two health sector reform...

Quality-oriented health sector reform training module: instructor notes.

This course is based on the content of the conceptual framework for quality assurance and health sector reform that was developed by the Pan American Health Organization (PAHO) and the Quality Assurance Project (QAP). The framework is...

Training manager's guide

This monograph is part of the Quality Assurance Methodology Refinement Series published by the Quality Assurance Project. Like the other monographs in the series, its purpose is to help those promoting Quality Assurance in health care and...

Vendor-to-vendor education to improve malaria treatment by the private sector: a "how-to" manual for district managers

This manual was developed to assist district health management teams in countries where malaria is endemic to improve the quality of malaria treatment given by private clinics, pharmacies, shops, and kiosks. It gives step-by-step...

Improving care for women suffering from pregnancy induced hypertension

This clinical guideline was developed as part of a demonstration project in Quality Assurance. The clinical guideline describes the clinical and organizational aspects of health care delivery in the system of care for patients with...

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