Training Materials

Making Decisions

This training module on the Making Decisions was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers key stages of decision making, four decision-making strategies,...

Conducting Effective Meetings

This training module on the Conducting Effective Meetings was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers key aspects of planning, conducting, and evaluating...

Coach as a Facilitator

This training module on the Coach as a Facilitator was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers facilitation guidelines, approaches to group process...

Communication Skills

This training module on Communication Skills was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers characteristics of effective communication, active listening...

Establishing Positive Team Climate

This training module on Establishing Positive Team Climate was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers techniques to promote a positive team climate and...

Understanding Team Roles

This training module on Understanding Team Roles was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers individual roles within a team and the contributions each...

Working in Teams

This training module on Working in Teams was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers the characteristics of an effective team, stages of team development,...

Improvement Coach

This training module on the Improvement Coach was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers the roles and responsibilities of a coach and an introduction to...

Designing Your Own Improvement Project | Case Example: Preventing Post-partum Hemorrhage

This participant manual for the skill-building workshop delivered by staff of the USAID Health Care Improvement Project at the May 2009 Global Health Council annual conference was developed to guide workshop participants in designing their...

Support for Improvement (Coaching/Supportive Supervision)

While improvement activities take place at the local level (community or facility), they must be supported at all levels of the system from the national level down. National, regional district and local leaders can create the enabling...

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