Care That Counts: Applying Quality Standards to OVC Services in Kenya
This short film demonstrates how quality improvement (QI) methodology can be used to improve services for orphans and vulnerable children (OVC). It tells the story of how implementing standards of care and improvement efforts made a difference in service delivery to orphans and vulnerable children by two organizations in Kenya: FHI-360’s Speak for the Child Project, through Okoka community-based organization (CBO) in Nyanza Province, and Maua Methodist Hospital ZOW Project in Eastern Province.
These two organizations, along with five others, were selected to pilot OVC quality service standards in Kenya in order to improve services offered to orphans and vulnerable children. This QI initiative was implemented by the USAID Health Care Improvement Project (HCI) in partnership with the Department of Children’s Services of the Ministry of Gender, Children and Social Development with funding support from the U.S. President's Emergency Plan for AIDS Relief (PEPFAR).