Improving Health Care eLearning Course

This interactive virtual course provides the same curriculum used to orient USAID ASSIST Project headquarters staff and Chiefs of Party to improvement. The course is structured to give a broad overview of the science of improvement, going over key principles and methods necessary to understand how improvement projects can be implemented in any setting to make health care better.

Course Overview

The course covers the following topics:

  • USAID ASSIST Project and Its Evolution
  • What Do We Mean by Quality Health Care?
  • The Issue of Quality in Health Care
  • Overview of Improving Health Care
  • Case Study
  • Course Assessment and Certification


After completing this course, you will be able to:

  • Articulate the key issues in health care quality
  • Explain the fundamentals underlying the science of improvement
  • Give examples of successful improvements from different technical areas and geographical contexts
  • Practice skills related to:
    • Defining improvement aims
    • Forming improvement teams
    • Plotting time-series charts
    • Analyzing processes of care
    • Testing and implementing changes to improve health care processes
    • Monitoring and evaluating results of tested changes

Course Features

  • The course is available for free through the USAID ASSIST Project website and can be downloaded for remote accessibility.
  • The course's bookmark feature allows participants to take the course at their own pace.
  • The course uses a detailed case study from implementing nutrition, assessment, and counseling (NACS) services in a health care facility in Uganda.


Any questions or comments about the course can be addressed to:

Companion materials

The Improving Health Care course can also be taught as an in-person training using two companion materials: a participant and facilitator guide.

Report Author(s): 
M. Rashad Massoud, Rachel Gutierrez, and Amanda Ottosson
ASSIST publication: 
ASSIST publication
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