Improving Health Care eLearning Course
This interactive virtual course provides the same curriculum used to orient USAID ASSIST Project headquarters staff and Chief of Parties to improvement. The course is structured to give a broad overview of the science of improvement, going over key principles and methods necessary to understand how improvement projects can be implemented in any setting to make health care better.
The course covers the following topics:
- USAID ASSIST Project and Its Evolution
- What Do We Mean by Quality Health Care?
- The Issue of Quality in Health Care
- Overview of Improving Health Care
- Case Study
- Course Assessment and Certification
After completing this course, you will be able to:
- Articulate the key issues in health care quality
- Explain the fundamentals underlying the science of improvement
- Give examples of successful improvements from different technical areas and geographical contexts
- Practice skills related to:
- Defining improvement aims
- Forming improvement teams
- Plotting time-series charts
- Analyzing processes of care
- Testing and implementing changes to improve health care processes
- Monitoring and evaluating results of tested changes
- The course is available for free through the USAID ASSIST Project website and can be downloaded for remote accessibility.
- The course's bookmark feature allows participants to take the course at their own pace.
- The course uses a detailed case study from implementing nutrition, assessment, and counseling (NACS) services in a health care facility in Uganda.
The Improving Health Care course can also be taught as an in-person training using two companion materials: a participant and facilitator guide.
- The Improving Health Care: Training Facilitator Guide was developed to support a quality improvement trainer to conduct a traditional classroom training using the same content and slides as delivered in the online course.
- The Improving Health Care: Training Participant Guide can be used either as a workbook to be completed by each learner taking the online course or as the participant’s manual for classroom delivery of the course, led by a facilitator.