Improving Health Worker Performance
USAID ASSIST explores the role of the health workforce in improving quality of care: How can countries engage their human resources to ensure that every patient gets the right care at the right time, every time? What systems changes can be institutionalized that will address the human factors that affect HRH performance? How can countries strengthen their workforce toward achieving Universal Health Coverage?
Focusing at the sub-national level, the USAID ASSIST Project works with countries to develop a workforce that will deliver quality care and will take responsibility for continually improving the services they deliver and the health outcomes they achieve. ASSIST targets its technical support to accomplish a seamless service delivery flow so that the system supports and promotes clinical best practices, improved work processes, and health worker performance to achieve optimum health outcomes. It does this by working with regional and district managers, health workers in local facilities, community providers and volunteers.