Improving post-partum care in a large hospital in New Delhi, India
Bhagwan Mahavir Hospital in New Delhi delivers around 6,000 babies a year. In 2013, five women died after delivery and they decided that they wanted to do a better job of identifying and managing women with complications after delivery. After using an iterative approach to improving their system, they are now providing better post-partum care to mothers and babies and no women have died in the post-partum ward in the first eight months of 2014. This case study provides lessons that can be used in other hospitals to improve post-partum care and for others learning to use quality improvement methods.