Innovating for Impact: HCI approaches that strengthen human resources for health
Health worker gaps have been demonstrated by the USAID Health Care Improvement Project (HCI) to be effectively addressed through the combined application of human performance technology and quality improvement (QI) methods. Through this approach in Niger, Tanzania, and Ethiopia, health workers have been shown to maximize their efficiency, work more effectively, and perform better—resulting in measurable gains in the quality of care. Similar approaches have been supported by HCI in Uganda over the last three months. This short report describes the approaches and experiences applied to strengthen human resources for health at the community, facility and management levels.