Innovative Technologies

Innovative technologies like mobile devices, electronic medical records, and interventions based on human performance technology are increasingly being deployed to respond to health care delivery challenges in low-resource settings. To ensure that technologies achieve the greatest impact, they must be designed to respond to important system gaps and their introduction should be grounded in strategies that strengthen essential health system functions like health information systems, service delivery, and provider performance.

Improvement Framework for Leveraging mHealth and eHealth to Strengthen Systems

The USAID ASSIST Project is testing and evaluating how mHealth and eHealth can improve the efficiency and effectiveness of care and support processes, enhance the performance of human resources for health, and improve coordination and communication between health system levels and with clients.  The project’s Framework for Leveraging mHealth and eHealth to Strengthen Health Systems highlights critical system and quality gaps and describes how improvement science can enhance the development and testing of technologies to improve information systems and data, health workforce management, service delivery, and supply chain management

The Potential of m/eHealth to Improve Systems, Care, and Gender Relations

Elizabeth Romanoff Silva


“Every system is perfectly designed to achieve exactly the results it achieves.” USAID Applying Science to Strengthen and Improve Systems (ASSIST) Deputy Director Kathleen Hill shared this quote from Deming with an audience of more than 40 leading experts in technology, health care, and international development that gathered on January 31st in Washington, D.C. for an m/eHealth Health System Strengthening technical working group meeting.