Designing Improvement Programs

Delivering quality health services: a global imperative for universal health coverage

This document — authored by WHO, OECD and The World Bank — describes the essential role of quality in the delivery of health care services. As nations commit to achieving universal health coverage by 2030, there is a growing...

Improving the nutrition of orphaned and vulnerable children in Kenya

Bill Okaka

Knowledge Management & Communications Officer, ASSIST Kenya

Jemimah Owande

Quality Improvement Advisor, OVC, Kenya, USAID ASSIST/URC

Contributing Authors: Lillian Atsiavula (Deputy Manager OVC Department in Ampath plus), Irene Mutea (Quality Improvement Officer - OVC), and Charles Kimani ( Monitoring & Evaluation Advisor).

Who moved my antimalarial?

Bill Okaka

Knowledge Management & Communications Officer, ASSIST Kenya

Improving Quality in Healthcare: A Practical Guide for Health Care Providers

This document is designed to help professionals who want to start quality improvement (QI) programmes in their workplace. It starts with a real example about how staff at a hospital in India used QI methods to provide better care to...

VIDEO: Six-step approach to help teams integrate gender into improvement activities

The USAID ASSIST Project recognizes that integrating gender into all project activities has the potential to improve outcomes for women and men, boys and girls. ASSIST partner WI-HER, LLC developed an innovative and effective six-step...

Quality Improvement Initiatives in the Government of India’s RMNCH+A Strategy: Lessons from Chamba, Himachal Pradesh

ASSIST’s India team started providing QI support in December 2013 to improve services at health facilities in Chamba district in Himachal Pradesh state. Within a few months, the district government saw good, sustained results from QI...

Developing consensus for improvement competencies

Esther Karamagi

Chief of Party, Uganda, USAID ASSIST Project/URC

Kim Ethier Stover

Senior Improvement Advisor, USAID ASSIST Project/URC

Over the past couple of years, a wide range of stakeholders in East Africa have been involved in developing a framework of core competencies for quality improvement. This process was facilitated by the Regional Centre for Quality of HealthCare and the USAID ASSIST project.  An initial group of stakeholders from Ministries of Health in Kenya, Tanzania, and Burundi, nursing councils in Kenya, Uganda, Rwanda, and Tanzania, and medical and public health training institutions form Kenya, Tanzania, and Uganda gathered to brainstorm core competencies that were needed by health care worker to continuously improve the care they provide. Following the initial development, the framework went through two rounds of Delphi review by experts in quality improvement from the USAID ASSIST project, ICAP/Columbia University, WHO, Path International and the Ministry of Health in Uganda.

Lessons Learned from Ghana's Project Fives Alive! A Practical Guide for Designing and Executing Large-Scale Improvement Initiatives

Project Fives Alive! is a partnership between the National Catholic Health Service of Ghana and the Institute for Healthcare Improvement (IHI) in the United States. Based on seven years of implementation experience scaling up high-impact...

Common Pitfalls for New Improvement Teams: A Story from New Delhi, India

Listen as Nigel Livesley, Project Director of the ASSIST Project in India, shares a story from a New Delhi hospital in training a new improvement team to provide better and safer care for women during the postpartum period. Here are four...

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