Service Standards/Guidelines

National Standards and Guidelines for Care for Vulnerable Children, Lesotho

Evidence and experience from African countries that have been severely affected by the HIV and AIDS epidemic have shown that the loss of a productive family member exerts a financial burden on the household and can have serious...

National Standards for Improving the Quality of Life of Vulnerable Children in Nigeria

The National Standards were developed by the Federal Ministry of Women Affairs and Social Development and implementing partners in Nigeria. The National Standards were developed to: Provide a uniform and evidence-based approach for service...

Community Improvement Guide and Team Journal

This Guide for Applying Improvement Methods to Implement the National Standards for Improving the Quality of Life for Vulnerable Children is intended as a companion document to the National Standards for Improving the Quality of Life for...

Applying a standards-based improvement approach to vulnerable children programming in Nigeria: Jane and Yaro's stories

These cartoons tell the story of the improvement process for addressing needs of vulnerable children at the community level. These are a companion to the National Standards for Improving Quality of Care for Vulnerable Children in Nigeria.

National Standards for Improving the Quality of Life of Vulnerable Children in Nigeria: Community Job Aid and Community Booklet

The job aid and booklet are intended to assist people to understanding and providing services to vulnerable children in Nigeria. The job aid is a companion to the National Standards for Improving the Quality of Life of Vulnerable Children...

Improving access to quality education in Nakanyanja Primary School in Mkata area in Mangochi District, Malawi

With support from the United States Agency for International Development (USAID), a team of government extension workers and community members from five villages in Mangochi District used quality improvement methods to mobilise community...

Improving household food security in Mwanganya area through community involvement in Karonga District, Malawi

With support from the United States Agency for International Development (USAID), a group of community members agreed to improve their household food security situation during the hunger months with support from a multi-sectoral team of...

National Quality Service Guidelines for Improving Vulnerable Children Programs in Haiti

Before the Haiti drafted the National Service Guidelines, children’s service providers were working with some protocols, though they were oftentimes just doing what they thought they should do, without specific national guidance. The draft...

Change Package for Quality Improvement in Orphans and Vulnerable Children Programmes in Kenya

This change package was developed following a harvest meeting where quality improvement teams shared the results of what they had successfully implemented over a period of two years since the first improvement team was formed, though...

Improving the Lives of Vulnerable Children in Kenya: Experiences from implementing quality service standards

This document is a compilation of case studies that are aimed at those implementing programmes for orphaned and vulnerable children highlights the impact of implementing the Minimum Service Standards on the lives and wellbeing of...

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