Support for Improvement

MaNHEP Learning Sessions

This document summaries the experience of the Maternal and Newborn Health in Ethiopia Partnership (MaNHEP) in conducting learning sessions. The guide summaries how MaNHEP used learning sessions to facilitate learning between sites and...

Supervision

Supervision is the process of directing and supporting staff so that they may effectively perform their duties. Supervision may include periodic events, such as site visits or performance reviews, but it also refers to the ongoing...

Maternal and Newborn Health in Ethiopia Partnership (MaNHEP) QI Training for Teams and Coaches

The Maternal and Newborn Health in Ethiopia Partnership (MaNHEP) designed improvement training resources for low literacy audiences, such as community level teams, comprised entirely of discussions, exercises, games and drama. The training...

MaNHEP Coaching Materials

This document is a compilation of coaching materials developed for the Maternal and Newborn Health in Ethiopia Partnership (MaNHEP) to provide training and tools for coaches as they supported community-level teams. The materials include...

Coaching as a Tool to Support Quality Improvement Teams

The purpose of this document is to describe the role of the coach, the installation and supervision of coaches, and the process of sustaining the culture of quality. The Integrated Family Health Project (Projet Intégré de Santé Familiale...

Enhancing Creativity

This training module on Enhancing Creativity was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers attitudes that help or hinder the expression of creative ideas and...

Change Management

This training module on Change Management was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers concepts and the cycle of change, interventions to promote change,...

Conflict Management

This training module on Conflict Management was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers the positive and negative aspects of conflict, recognizing the...

Making Decisions

This training module on the Making Decisions was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers key stages of decision making, four decision-making strategies,...

Conducting Effective Meetings

This training module on the Conducting Effective Meetings was developed in 2001 by the Quality Assurance Project as part of a course on Coaching and Team Development. This module covers key aspects of planning, conducting, and evaluating...

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