Support for Improvement

Focus on Measurement: Part 1 and Part 2

Measurement of improvement is a critical component of any improvement activities. These training modules on Focus on measurement: Part 1 and Focus on Measurement: Part 2 were developed in 2002 by the Quality Assurance Project as part of a...

Processes and Systems

This training module on Processes and Systems was developed in 2002 by the Quality Assurance Project as part of a course on Quality Improvement. This module provides explanations for processes and systems and practical tools for analyzing...

Quality Improvement Success Stories (case studies for discussion)

This training module on Quality Improvement Success Stories was developed in 2002 by the Quality Assurance Project as part of a course on Quality Improvement. This module contains case studies and discussion guides. The format of these...

Four Steps of Quality Improvement

This training module on the Four Steps of Quality Improvement was developed in 2002 by the Quality Assurance Project as part of a course on Quality Improvement. This module explains the four steps of improvement, the development of problem...

Dimensions of Quality

The Institute for Medicine states in the report Crossing the Quality Chasm believe that care should be safe, effective, patient-centered, timely, efficient, and equitable. These six dimensions sum up the breadth of aspects that need to be...

Introduction to Quality Improvement Concepts

This training module on an Introduction to Quality Improvement Concepts was developed in 2002 by the Quality Assurance Project as part of a course on Quality Improvement. This module covers tools that are used in improvement activities and...

Quality Improvement Team Performance in Guatemala

In collaborative improvement, participant facilities organize QI teams that meet periodically to measure and monitor indicators, plan changes oriented to improve gaps identified, test and evaluate the effects of changes to determine which...

Primary Health Care Supervision Manual

This is the revised version of the Primary Health Care Supervision Manual developed by the National Department of Health and serves as key tool for strengthening the delivery and improving the quality of Primary Health Care services, the...

Site-level Documentation Journal (updated 2011)

The Site-level Documentation Journal for QI teams is designed specifically to document in real time, the changes being implemented, and to aid teams in reviewing results in light of changes implemented. This tool is meant to be kept by QI...

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